Getting started
Set up your venue, services, tables, booking policies, team users, deposits and customer-facing booking page.
Get implementation helpSupport centre
Help for launch, setup, daily service and optimisation.
SeatFlow support is built around getting restaurants live quickly, then helping teams keep improving once bookings start flowing through the platform.
Service support
Help with reservations, guest notes, reminders, availability, campaign settings and common team questions.
Email supportMulti-site rollout
Planning a rollout across several venues? We'll map a sequence that suits your group.
Talk to the teamImplementation
A launch plan your team can actually follow.
1. Configure venue
Opening hours, services, table rules, party sizes and booking limits.
2. Add policies
Deposits, cancellation windows, large-party rules and reminder sequences.
3. Publish links
Add the booking link to your website, Instagram, Google profile and email footer.
4. Optimise
Review AI recommendations, empty slots, repeat guest campaigns and service briefings.
Common questions
Quick answers for restaurant teams.
Can SeatFlow replace our current booking diary?
Yes — SeatFlow is built to become the central booking layer for online reservations, rules, reminders, guest notes and service preparation.
Can the AI make changes without approval?
The product is configured around your preferred level of automation. High-impact actions stay controlled by rules and approval settings you set.
Can we use deposits for selected bookings only?
Yes. Deposit and card-capture policies can be applied to large parties, peak dates, special events or higher-risk booking types.
Is this for independent restaurants or groups?
Both. The core value applies to any restaurant that wants stronger direct bookings, less admin and better use of available capacity.